Hyundai Customer Promise

As a Hyundai dealer we value our customers and commit to:

  • Listen carefully and actively follow up what you say
  • Maintain a clean, safe and friendly environment
  • Schedule an appointment that is convenient for you
  • Attend to you promptly on arrival in a friendly and professional manner
  • Provide you with an accurate time and cost estimate for all maintenance and repairs
  • Obtain your prior authorisation before commencing any additional work
  • Provide a thorough explanation of the work that has been completed and the costs involved
  • Ensure the vehicle is returned at the time agreed in a clean and tidy condition
  • Wherever possible, contact you within 3 working days ensuring that you are completely satisfied